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Fast and Easy

Get the tech support you need for your Windows and Mac PC, iPad, and Android Tablet.

Apple Support Includes:

  • Solving your tech support issues 24/7/365 via Remote Access, chat, and telephone
  • Help setting up a new MAC PC or iPad
  • Help installing apps
  • Help setting up peripherals
  • Help syncing to a Bluetooth device
  • Malware Removal
  • Tune-up
  • Connecting to a home wireless network
  • Connecting peripherals like a printer, mouse, and external drive
  • Installing patches and updates

Windows Support Includes:

  • Solving your tech support issues 24/7/365 via Remote Access, chat, and telephone
  • Virus removal (requires that antivirus software is installed on your PC)
  • Installing apps from the Windows Store
  • Keeping your PC secure with updates and OS patches
  • PC Tune-up
  • Connecting to a home wireless network
  • Connecting peripherals like a printer, mouse, and external drive
  • Configuring your PC settings, including scheduling scans and updates

Android Support Includes:

  • Solving your tech support issues 24/7/365 via chat and telephone
  • Help connecting to a home wireless network
  • Help setting up email accounts
  • Help installing apps
  • Help syncing to Bluetooth devices
  • Installing patches and updates

9527854
Viruses Removed
432683
Device speed increased
871223
Recovered Documents
208346
Happy Clients

Testimonials

I love Device Advice!  I just had a tech remotely access my PC and help remove a stubborn virus.  It’s such a relief to know that there’s someone to help me when my PC goes on the blink.

Christina F.

“I’m an on-the-road salesman traveling between two coasts and I’ve used Device Advice to help me out in a big way.  I’d have been without my tablet – that I use for business – if not for them.  Thanks so very much for being there!

James W.

Awesome experience!  The person who helped me was so friendly!  I’m not a very tech savvy person (at all!) and it’s so nice to be helped by such nice people.  Device Advice is really a dream come true!

Evelyn A.

Knowledge Base

How do I receive assistance if I need it?

Getting help from Device Advice is as easy as visiting a website or dialing the phone!  For the quickest experience you can log into www.supportmefirst.com/support and enter your name, email address, and the exclusive Activation Code that’s on the brochure included with your software bundle.  This will allow a technician to fix any issues you have via remote access.  If you prefer, you can also get support via live chat or even call Device Advice for friendly and professional assistance.

What is “Remote Assistance”?

For the fastest help with your trickiest problems, Remote Access lets a skilled technician access your PC over the Internet, quickly fixing any issues you’re experiencing.

What does My Device Advice help with?

Whether you need help removing a virus, installing your software, setting up your new PC, setting up peripherals like a printer, connecting to a home wireless network, and so much more, My Device Advice is here to help.

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Get the Support You Need, When You Need It!

Support Me First technicians are available to help via remote access, live chat, or telephone 24/7/365!

Whether you’re having problems with your PC, tablet, or smartphone, Support Me First makes sure that you can stay active, productive, and happy with superior technical support provided by US-based native-English speaking staff that’s been specially trained to help with your most stubborn tech issues.

Keep Your Device Running at Peak Performance! In addition to virus removal, help connecting to your home wireless network, connecting peripherals, and more, Device Advice technicians also assist keeping your device running at optimal performance by ensuring all critical updates are installed.

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